Legal

Privacy Policy

This Privacy Policy explains how lucky hills collects, uses, discloses, and safeguards information when you visit our website or use our services. This document is a general draft template and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

Effective date

This policy applies from the date it is published on this page. We may update it from time to time, as described below.

1. Who we are

lucky hills provides AI-supported data analysis tools intended to help users review market data and inform their own decision-making. References to "we", "us", or "our" in this policy refer to lucky hills.

2. Scope of this policy

This policy covers information collected through our website, any associated forms, and communications you have with us. It does not cover third-party websites or services that may be linked from our site.

3. Information we collect

We may collect information you provide directly, such as your name, email address, and any details submitted through contact or account forms, as well as information collected automatically, such as browser type, device information, pages visited, and approximate location derived from IP address.

Details

How we use and share information

The sections below describe the purposes for which information may be processed and the circumstances under which it may be shared.

4. Purposes of processing

We may use collected information to operate and improve our website, respond to inquiries, provide requested information about our services, maintain security, and comply with legal obligations. We do not use information to make automated decisions that produce legal or similarly significant effects without appropriate safeguards.

5. Legal basis for processing

Where applicable law requires a legal basis, we rely on bases such as your consent, the necessity of processing to respond to your requests, our legitimate interests in operating and securing our website, and compliance with legal obligations.

6. Cookies and similar technologies

Our website may use cookies or similar technologies to support basic functionality, remember preferences, and understand how the site is used. You can usually control cookies through your browser settings; disabling cookies may affect some site features.

7. Sharing of information

We may share information with service providers who help us operate our website or communications, such as hosting or analytics providers, under appropriate confidentiality and data protection terms. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction such as a merger or transfer of assets. We do not sell personal information.

8. International transfers

If information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

9. Data retention

We retain information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

Your rights

Your choices and rights

Depending on your location and applicable law, you may have certain rights regarding information we hold about you.

  • Request access to, or a copy of, personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your information, subject to legal exceptions.
  • Object to or request restriction of certain processing activities.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with a relevant supervisory authority.

How to exercise your rights

You can submit requests regarding your information using the contact details provided on our Contact page. We may need to verify your identity before responding and will address requests within a reasonable timeframe in accordance with applicable law.

10. Data security

We take reasonable technical and organisational measures intended to protect information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

12. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Updates

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review it periodically.

13. Contact us

If you have questions about this Privacy Policy or how your information is handled, please reach out via the details on our Contact page.